The bags those ship in aren't soft. They're firm and cushioned enough I'd be comfortable checking them on a plane. And like it or not, the traditional hard case is probably going the way of the dodo.
Mayos have a few different neck shapes, I've played Duvells with their "standard" profile that's like what jco says, but they'll also do a super thin EBMM style shape on those. The Regius is somewhere in between. All are comfy.
I've owned a few Caparisons and they were all good guitars, but a...
Why did you take it apart? Not an accusation, honestly just curious. Those insides look complicated enough I'd absolutely hate to have to reassemble one.
They work as advertised but in low tunings there's something missing in the low end to my ears. Plenty of pros swear by 'em though, so don't take the word of Some Guy On The Internet.
Considering how many small builders we've seen go under because they expanded too fast, i strongly disagree. They're not trying to be Fender or ESP. Their operation is more akin to Suhr or Tom Anderson, who have never prioritized "growing their customer base as fast as possible" and are doing...