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Still no word to anybody else? There's been 2 other people commenting on the fb post I made who are now saying they want a refund as well. It seems like nobody can get a hold of Chris/Sabre guitars. Those people predicting a disappearing act might've been right I think.

You would think so, but this is all that has eventuated. Basically, Dave has responded a few times but I need Christian to make the effort to contact me back as he's the one who who has control over things such as money and 'bookkeeping'.

Still no answer. I keep messaging each week. Surely he has to realise how awful this makes his business look. I agree with you about screw ups. Just apologise and do your best to make things right. I'll post on the wall now again and we'll see if it stays there.

Still haven't heard back. I posted on the Sabre Guitars wall again the other day as the last post is now buried several posts in and it looks like the post got deleted. Here's a screenshot of our "conversation" since Chris agreed to a refund. It's indicative of nearly every conversation...

Apparently Chris is back in the workshop. I still haven't heard back from him. Maybe he's hoping I'll forget about this whole guitar thing if he can wait it out long enough? If I was a betting man, I'd be betting the company is on the brink of going under - you'd be crazy to put a deposit on...

Seems strange to refer to a thread but not actually address any of the issues in it or say anything about it. But instead, remind people that the run is going fine. Yet, they still can't reply to my messages?? Would've taken less time than that post. Or to take it a step further, Sabre...

So the latest update: I finally spoke to Chris. It took a whole heap of messages, and some public conversations on the Sabre Guitars wall on facebook. He didn't want to refund me, and said he would still try and sell it or he would send it back. Once again, not good enough, but after a...

Damnnn, I think you ordered yours before I even ordered mine. How long now has it been in for repair?

That thought had crossed my mind. But I would feel too bad selling the guitar and all its problems on to somebody else. I'll keep pushing for a refund and remain (naively) hopeful. 4 times this week I've messaged the Sabre page. All 4 times the message has been seen and not replied to.

I honestly have the feeling that the company will go under in the near future. I'd wager with the amount of guitars sold (not that many as far as I can tell) and the obvious overheads of the last few years that he'd be doing it tough financially. Which would really screw me over. I just want my...

Thanks, although I don't think the thread has turned into too much of a mess. Differing opinions maybe, but it's all relevant. I agree with the consensus that I obviously should've done my homework a bit better in the first place, or more accurately waited a lot longer. But like many that have...

The last few messages I have sent have been doing just that. Just can't get a reply atm, so the next step is to start asking publicly on his page like somebody else here suggested. This is what I've always thought. Chris probably isn't a bad guy. Seems more to me like a guy who's in a...

Yeah, you're right which is why I've fixed the thread to include the Sabre name in the first post. You can also see the brand logo in one of the pictures. There used to be a build thread, but it looks like it has been closed. I only found out about the brand though the thread on here -...

I figured it wouldn't be too hard to deduce which brand it is, based upon the pictures. But both you guys are absolutely right (Narad and TheTrooper), being a nice guy has gotten me nowhere and others deserve to know what a brand is like to work with. I've fixed the initial thread and put the...

Hey guys, I've got a question here regarding a custom build I got done by Sabre Guitars in the UK. Now, firstly, it hasn't ever been my desire to heap sh*t on a brand, and it still isn't, but I'm not really sure what to do at this stage. I'll start with the story of what has happened. (Also...

Minor setbacks and delays like this are obviously part of the business, and probably most businesses for that matter. But just giving customers a heads up (even when it's the most trivial of delays), and being completely transparent is why people have so much faith in Ormsby Guitars. A lot of...

That's a fair enough call. I apologise for the vagueness of my post. It did have the desired affect however, as minutes after I posted it I was contacted by Sabre who had been tipped off about my post (thanks to Drapes). So currently there is some communication, in which I have raised my...

Yeah, got me as well. It was only for a matter of seconds, but it was enough to have that moment of heart-stopping panic haha.

I could forgive all the terrible communication (months at a time), broken promises, lack of updates and my year long delay if what I had received was a flawless custom-made instrument. But I feel like I wasn't important enough of a customer to get quality control. I really don't want to...