They (B.C. Rich, U.S. custom shop) are still around and are taking orders.
Really? I tried 2-3 years ago to place an order. I approached several different dealers and the BC Rich custom shop email themselves.
The replies I did get were either "Sorry we can't order it" or "Nobody seems to be around at BC Rich to give the order to".
I had a UK dealer go through the distro and direct to BC Rich in the states. They couldn't get a single answer even to the question of "Do these mofos even exist?" They did try for me over a few weeks.
In the end I went with Jackson for a custom shop guitar as it was next on my bucket list. But as far as I know, whether or not they exist, it's impossible to order anything. It really was a case of I have money, there just didn't seem to be anybody to give it to!
Unless somebody knows something I don't of course!
However my next custom shop is off to both ESP and Jackson. I'm doing a Custom Select Jackson and ESP 7-string order at the same time. *puts finger on ass then makes sizzling sound*