SomeGuy97
Well-Known Member
- Joined
- May 1, 2010
- Messages
- 1,281
- Reaction score
- 687
Where to begin...Well the first problem was probably that I bought it from Guitar Center.
I completely bought this on a whim. I already had a MINT JP12-7 that I LOVED, but was shocked that I found one in BaliBurst as I assumed those were pretty much all already gone. Someone on the music man forums led me to the Guitar Center in Sugarland, TX. Called them up, confirmed everything, boom- it's mine.
I'm very picky so I asked "is this a floor model that's been sitting there awhile, played to death with all sorts of smudges/knicks/scrapes/etc.?" They assured me "No- in fact we had it in the box for a long time and then just took it out last week again so it's been on 'the floor'/case for less than a week now." I said OK- but just so you know if there are any dents, scrapes, anything wrong with it I am going to send it back. Assured me up and down there was nothing wrong with it. We'll all have a laugh about that later....
Secondly I said- Now I saw a picture of this exact one on the forum and it looks more like a flame, but it's suppose to be a QUILT finish- is it the picture? Was that the wrong guitar? She told me yes- this is DEFINITELY a quilt and you can see it. I said OK, because on the original BFR's Quilts were like $200+ more than the flames so I didn't want to be paying the same amount for a flame. I didn't worry too much because I figured these were special one-offs just for GC from Music Man so they were all quilts anyway- there was never a flame/quilt option.
Guitar Center was running a promotion at the time (still is I think) where you randomly get 10-20% off your purchase. So I thought sweet, I'll get a decent deal- NOPE. Apparently they had this marked as some kind of clearance special so no dice on that. When she told me the price I said that was MORE than what the price was back in April when someone posted the price on the forum. She said yeah...the price went back up at some point after that...and then now down again.
So they gave me free shipping and rounded the final price down a few bucks. Basically I didn't get any kind of deal- it ended up being more than I had anticipated even with the 'discounts' they were giving me. On to the pictures, then I'll tell you where we're at regarding this guitar.....
Very first thing I noticed out of the box- Ding on the headstock. SWEET. I only looked over this guitar for 3 minutes and found all of this. I haven't even had time yet to spend going over the whole thing or even trying plugging it in:
Flip it over to the back- BOOM- chunk of paint missing all the way down to the wood- matches the front almost perfectly:
I don't know what kind of scrapes/scratches these are on the fretboard- but I couldn't get them off:
And checkout this sweeeeeeeeeeet Quilt finish:
If anyone sees any quilt in there, let me know. The strings were DISGUSTING. They didn't even take the time to restring or clean the guitar...even after they told me they did. They didn't even put any kind of packaging/plastic over the guitar in the case. Just threw it in there and left it to chance. So now they're swearing up and down it was in perfect condition when it left
They were going to try to offer me "a few bills of in store credit" to which I declined because what am I going to do with in store credit? I work at a music store and don't need hundreds of dollars worth of strings, straps, and misc. crap. I said I wanted either a partial refund because I feel like I was taken, or a GC gift card (something tangible I could sell unlike in store credit), or just a full refund and I'd send the guitar back.
And that's where we're at now. Waiting to hear back from them today. To their credit they are trying to make this better and the girl genuinely seems bummed/disappointed and is working to help me out. But regardless, still a very disappoint "New" Guitar Day.
I completely bought this on a whim. I already had a MINT JP12-7 that I LOVED, but was shocked that I found one in BaliBurst as I assumed those were pretty much all already gone. Someone on the music man forums led me to the Guitar Center in Sugarland, TX. Called them up, confirmed everything, boom- it's mine.
I'm very picky so I asked "is this a floor model that's been sitting there awhile, played to death with all sorts of smudges/knicks/scrapes/etc.?" They assured me "No- in fact we had it in the box for a long time and then just took it out last week again so it's been on 'the floor'/case for less than a week now." I said OK- but just so you know if there are any dents, scrapes, anything wrong with it I am going to send it back. Assured me up and down there was nothing wrong with it. We'll all have a laugh about that later....
Secondly I said- Now I saw a picture of this exact one on the forum and it looks more like a flame, but it's suppose to be a QUILT finish- is it the picture? Was that the wrong guitar? She told me yes- this is DEFINITELY a quilt and you can see it. I said OK, because on the original BFR's Quilts were like $200+ more than the flames so I didn't want to be paying the same amount for a flame. I didn't worry too much because I figured these were special one-offs just for GC from Music Man so they were all quilts anyway- there was never a flame/quilt option.
Guitar Center was running a promotion at the time (still is I think) where you randomly get 10-20% off your purchase. So I thought sweet, I'll get a decent deal- NOPE. Apparently they had this marked as some kind of clearance special so no dice on that. When she told me the price I said that was MORE than what the price was back in April when someone posted the price on the forum. She said yeah...the price went back up at some point after that...and then now down again.
So they gave me free shipping and rounded the final price down a few bucks. Basically I didn't get any kind of deal- it ended up being more than I had anticipated even with the 'discounts' they were giving me. On to the pictures, then I'll tell you where we're at regarding this guitar.....Very first thing I noticed out of the box- Ding on the headstock. SWEET. I only looked over this guitar for 3 minutes and found all of this. I haven't even had time yet to spend going over the whole thing or even trying plugging it in:
Flip it over to the back- BOOM- chunk of paint missing all the way down to the wood- matches the front almost perfectly:
I don't know what kind of scrapes/scratches these are on the fretboard- but I couldn't get them off:
And checkout this sweeeeeeeeeeet Quilt finish:
If anyone sees any quilt in there, let me know. The strings were DISGUSTING. They didn't even take the time to restring or clean the guitar...even after they told me they did. They didn't even put any kind of packaging/plastic over the guitar in the case. Just threw it in there and left it to chance. So now they're swearing up and down it was in perfect condition when it left
They were going to try to offer me "a few bills of in store credit" to which I declined because what am I going to do with in store credit? I work at a music store and don't need hundreds of dollars worth of strings, straps, and misc. crap. I said I wanted either a partial refund because I feel like I was taken, or a GC gift card (something tangible I could sell unlike in store credit), or just a full refund and I'd send the guitar back.
And that's where we're at now. Waiting to hear back from them today. To their credit they are trying to make this better and the girl genuinely seems bummed/disappointed and is working to help me out. But regardless, still a very disappoint "New" Guitar Day.
I would kill someone! Holy shit that's bad, and to be lied to like that??? WTF are they thinking. Send it back, get your money, and write corporate. That is in terrible shape to be full price and all. What the serious .... dude. Sorry you are dealing with that shit. The flame does look good, and the bali burts color too. But still, I would never accept paying for something I didn't want, plus having it damaged?? Uh uh.
