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Sorry to see this my dude. Where did you order it from? Can recommend Sweetwater if they have the same model in stock.I just received my ec01-ft and it’s full of this. I’m returning it. So frustrating and annoying. My first Ltd and this is what I get.
I ordered it from zzounds. I paid for next day shipping and now I have to wait 3 business days for their return email. What a jokeSorry to see this my dude. Where did you order it from? Can recommend Sweetwater if they have the same model in stock.
I ordered it from zzounds. I paid for next day shipping and now I have to wait 3 business days for their return email. What a joke
Like the kitty cat above me said, use the website. They have a chat option, or you can call. I've had great success with both. Most of their CS reps are willing to bend over backwards for you.I ordered it from zzounds. I paid for next day shipping and now I have to wait 3 business days for their return email. What a joke
Like the kitty cat above me said, use the website. They have a chat option, or you can call. I've had great success with both. Most of their CS reps are willing to bend over backwards for you.
I had to chat with them for a bit just to get them to send it with next day shipping again. I told them I paid for next day shipping and received a damaged guitar. Sending out the replacement on next day seems like the right thing to do? After he took a moment, he agreed and will send it out with next day. They wanted to use fed ex ground. I said no no no lol.10% off is what I would have recommended you ask for. They'd be much more inclined to do that than give you free items on the side, and they're definitely not going to unpack new stock, put it in a gig bag, and rebox it for shipping since they're a warehouse based operation (not insinuating you wanted them to do all that, just saying for conversation sake). If the new one comes in and you can find a flaw that bugs you but not enough to send it back, ask them for some cash back. They'll do it.