Silence2-38554
Mobius Guitars
Dude, this company is impressively bad at communication. When they do communicate, they are very polite, apologetic, informative, etc. But holy hell... I'm the one that traded for Tuffy's Sabre. That thing was a HUGE project to get playing right. I do love a lot of it's design elements, so I'll hang onto it now that I've put the work in, but god damn. Between first communicating with Sabre about getting a wenge electronics cavity cover, some finishing oil for the body and some scrap wood for making sawdust / filling holes, etc. and actually receiving a package from them, I believe it took about 3 months. And when it did show up, I wound up with an ash cover rather than wenge. Upon notifying them of their mistake, radio silence.... I even sent them pictures of the finished guitar......nothing.
That was an incredibly stressful 3 months for me to wait, and they only had about $30 of mine. I can only imagine if I'd given them over $2k.
It's a shame because I really love some of the more recent builds and I love the concept of the "Stock Series", which is what mine is (Syren 7). The business itself is just not being executed very well in several aspects. When multiple people are either missing their guitars or their money for looooong stretches of time, there's no sense in trying to give the builder / company the benefit of the doubt.
I predict this situation getting uglier over the next couple months, then there will be a FaceBook post reading something along the lines of "Wow, everyone really just needs to calm down! The guitars are shipping soon & we've contacted the necessary peopbla bla bla bla bla". Seen this all before with this company. Maybe they exist in a different realm of reality where reasonable timeframes and communication aren't important?
That was an incredibly stressful 3 months for me to wait, and they only had about $30 of mine. I can only imagine if I'd given them over $2k.
It's a shame because I really love some of the more recent builds and I love the concept of the "Stock Series", which is what mine is (Syren 7). The business itself is just not being executed very well in several aspects. When multiple people are either missing their guitars or their money for looooong stretches of time, there's no sense in trying to give the builder / company the benefit of the doubt.
I predict this situation getting uglier over the next couple months, then there will be a FaceBook post reading something along the lines of "Wow, everyone really just needs to calm down! The guitars are shipping soon & we've contacted the necessary peopbla bla bla bla bla". Seen this all before with this company. Maybe they exist in a different realm of reality where reasonable timeframes and communication aren't important?
lol
