MetalHead40
Well-Known Member
- Joined
- Sep 17, 2015
- Messages
- 839
- Reaction score
- 256
Keisel wants the prestige of being a 'custom shop' without putting the effort into the customer service required of such a title. Let's be honest, they either want you to use the online builder, do one quick phone call, or order a completed guitar. They're not set up, nor do they want, prolonged discussions or back and forth interactions about specs or player expectations.
![Agreed :agreed: :agreed:](http://www.sevenstring.org/styles/default/xenforo/smilies/agreed.gif)
Seems an accurate assessment, and how I'd perceive their attitude.
I contemplated that build for a year and called in several times over that time period to ask quick questions, and every salesguy I talked with seemed short, uninterested, and portrayed an attitude that made me feel like all they really cared about was my cc#.