Spaced Out Ace
Well-Known Member
Yep, I agree, and will definitely be how I go about things in the future.Did you use Reverb Seller protection? If so then the'll potentially give the guy reverb bucks to buy another one and open a dispute with UPS if the item was packed properly. When selling on Reverb you are acting as a pseudo business. We're obviously not businesses and so we can't really handle getting a defective unit returned to us when we shipped it out in working conditiion. With that in mind you need to cover yourself and be as clear as possible.
Take the best pictures you can form the most angles, take a picture of your packaging, and record a short clip of yourself playing the item on the day it shipped out showing that it was working. When he asked about the 18v option it would have been better to check for yourself so you could give a definitive answer of no. It's better to lose a sale than deal with some numb nuts causing you a headache.
Thanks for the advice. I've been in contact with someone via email and via Reverb's chat feature. I just think it's sketchy as hell, and do not think he's being truthful. If I have to, I will send the pictures or even the pedal to Reverb if I get it back and it looks or smells like it's been improperly powered.I've used Reverb a lot and it's an excellent service if you're willing to eat the fees to not have to deal with crap from flakey musicians. They do not side with the buyer in every instance like Ebay. I had one issue where my 2/50/2 had a rack ear bent in shipping.They handled everything, gave the guy $100 in Reverb bucks and opened a dispute with UPS.
If you're on TGP they have some people who post over there that you could contact directly if you think things aren't going the way they should.