I got the same response from the BBB. I really appreciate that other members here have filed a complaint, so that they understand that mine is not an isolated incident. There are multiple people with the same problem.
I sent a rebuttal stating that I do not accept their response. I asked for a refund and stated that BRJ could recuperate the money later by selling my guitar upon completion.
I have no idea if this will lead to a desired result, but it is better than continuing to wait.
I sent a rebuttal stating that I do not accept their response. I asked for a refund and stated that BRJ could recuperate the money later by selling my guitar upon completion.
I have no idea if this will lead to a desired result, but it is better than continuing to wait.