Better hope you never have an issue with your ESP guitar

[Sacha]

I paid over 4K CAD for this limited edition ESP and this is what the finish looks like after sitting on a stand for 2 years. I contacted both ESP support via the website and the dealer Ikebe Music and they both told me they won't do anything and I can pay to get it fixed on my own. I guess I'll just go fuck myself!

 

[ThePIGI King]

Care to point out what's wrong with it? It looks like a guitar with a super busy paint job... but what exactly is wrong?

Also, you paid 4k for it to sit on a stand? Gotta play the thing.

 

[Sacha]

Care to point out what's wrong with it? It looks like a guitar with a super busy paint job... but what exactly is wrong?

Also, you paid 4k for it to sit on a stand? Gotta play the thing.

The finish isn't supposed to bubble and start peeling off like that. My point was it hasn't been abused / toured etc. but thanks for the pithy advice.

 

[mpexus]

Until you pointed out the peeling I didn't even noticed it. That finish is so Busy that I thought it was part of it.

 

[SalsaWood]

"If it left our factory it passed our QC" - ESP associate explaining to me how I don't have a warranty claim for manufacturing defects on a brand new guitar.

Personally I love ESP guitars, but they've been on some total bullshit lately.

And I would definitely talk to my bank about this problem.

 

[MaxOfMetal]

That's the risk buying out of market.

The dealer arrangements these companies make means that they can only service domestic sales. Probably still wouldn't have helped since ESP only warranties stuff for like 2 years anyway.

I guess the only recourse is to blow them up on the socials in hopes you can shame them into action. Maybe this is a common issue on these and more folks are dealing with it.

 

[Sacha]

I tried smoothing it down with a card and it started flaking right off, maybe it has a beautiful natural stain hidden underneath? fml

 

[MaxOfMetal]

Should have left it. People pay Aristides good money to have weird divots on the front of their guitars.

 

[ThePIGI King]

The finish isn't supposed to bubble and start peeling off like that. My point was it hasn't been abused / toured etc. but thanks for the pithy advice.

Bro, you took one photo where most people can't see the finish issue and you didn't even say what was wrong until you replied to me. In the original pic, I can't see any peeling on my phone.

That does suck though, super cool paint job. I wonder if Max is right and it's a common issue.

 

[Fred the Shred]

Man, the follow-up with the finish simply falling off is even worse than I had expected.

 

[CanserDYI]

Care to point out what's wrong with it? It looks like a guitar with a super busy paint job... but what exactly is wrong?

Also, you paid 4k for it to sit on a stand? Gotta play the thing.

Looks like the "wrap" or whatever warped on the top. Edit: I swear when I typed this out no one had commented

 

[prlgmnr]

Care to point out what's wrong with it? It looks like a guitar with a super busy paint job... but what exactly is wrong?

Also, you paid 4k for it to sit on a stand? Gotta play the thing.

When he bought it it was plain black

 

[77zark77]

Sand it down to bare wood and then ..........swirl finish !

 

[Jotun@]

That’s really shitty. I wish that you had gotten a better response; not surprised though. The way that it’s bubbling and peeling looks weird… was this a custom finish?

 

[Sacha]

That’s really shitty. I wish that you had gotten a better response; not surprised though. The way that it’s bubbling and peeling looks weird… was this a custom finish?

Nope not custom this is a limited edition Babymetal signature model and the sad part is i really like space pictures

 

[Jotun@]

Did it get exposed to heat of some form?

 

[Yul Brynner]

JFC Esp is the new Gibson looks like.

 

[Randy]

Bummer.

My RC7's vinyl lifts up occasionally depending on the weather, but it goes back down on it's own or can be smoothed out some by hand.

I'd definitely be weary of any kind of vinyl.

I think at this point you're on your own, what do you have in mind? I'd consider peeling it and having someone recreate that graphic in airbrush.

 

[Sacha]

Did it get exposed to heat of some form?

Nope nothing out of the ordinary it was sitting in my room on a stand with all my other guitars with finishes that did not peel off

 

[SalsaWood]

They probably used an adhesive instead of a glue if it's vinyl. Adhesives like to basically turn from sticky film to dust over time, glues harden. Weird how its so brittle. My first thought would be UV damage, maybe fluctuating humidity along with it.