Bassman1
SS.org Regular
Hey guys,
I've been a Darkglass user for quite some time, and I'm very happy with the products. Unfortunately, I've experienced my first problem, and it's with my prized Microtubes Infinity.
I've been recording as well as playing with my pedal into an amp since I got it last February. Since the beginning, I've been using my Spector Euro 5 LT with it for my metal project. The bass has passive bartolini Humbuckers and an active Darkglass tone capsule preamp.
For whatever reason, I've started to experience clipping all of a sudden this week. My signal clips, even when I try rolling back the volume knobs on my bass significantly. This isn't audible with the XLR out when going to FOH. However, it shows up when recording using the balanced TRS outputs. This is also true for when the outputs are set to BYPASS. The latter really perplexed me.
Moreover, when putting the pedal in front of an amp, it causes a volume drop, further clipping, and the tone to be quite thin. I should be specific that this occurs when I use the pedal's left output, which is set up to completely bypass the effects. The right output is set to be normal. When that is used and the signal goes into the amp...everything sounds fine.
When I'm not plugged into that pedal at all and just go straight in an amp, these issues all disappear. I've tried this with multiple amps as well. Same results.
I've tried changing the battery on my bass, multiple different isolated power sources, checked for Firmware Updates, and I've used different wall sockets.
I've read that this pedal has some issues with active basses. However, I've never experienced this issue up until this week. I've never dropped the pedal, and I keep it in pristine condition either in its box or in my Pedalcase.
Can you please help me with troubleshooting? I'd hate to have to give this pedal up. I've already written Darkglass to see what they can do as well.
Thanks in advance !
I've been a Darkglass user for quite some time, and I'm very happy with the products. Unfortunately, I've experienced my first problem, and it's with my prized Microtubes Infinity.
I've been recording as well as playing with my pedal into an amp since I got it last February. Since the beginning, I've been using my Spector Euro 5 LT with it for my metal project. The bass has passive bartolini Humbuckers and an active Darkglass tone capsule preamp.
For whatever reason, I've started to experience clipping all of a sudden this week. My signal clips, even when I try rolling back the volume knobs on my bass significantly. This isn't audible with the XLR out when going to FOH. However, it shows up when recording using the balanced TRS outputs. This is also true for when the outputs are set to BYPASS. The latter really perplexed me.
Moreover, when putting the pedal in front of an amp, it causes a volume drop, further clipping, and the tone to be quite thin. I should be specific that this occurs when I use the pedal's left output, which is set up to completely bypass the effects. The right output is set to be normal. When that is used and the signal goes into the amp...everything sounds fine.
When I'm not plugged into that pedal at all and just go straight in an amp, these issues all disappear. I've tried this with multiple amps as well. Same results.
I've tried changing the battery on my bass, multiple different isolated power sources, checked for Firmware Updates, and I've used different wall sockets.
I've read that this pedal has some issues with active basses. However, I've never experienced this issue up until this week. I've never dropped the pedal, and I keep it in pristine condition either in its box or in my Pedalcase.
Can you please help me with troubleshooting? I'd hate to have to give this pedal up. I've already written Darkglass to see what they can do as well.
Thanks in advance !
