DOA Mooer Ocean Machine, Can It Be Fixed?

[Nile]

I am trying to understand what may be the problem with the pedal or if it is fixable. I bought it something like a year and a half ago. I shelved the unit and picked it up and tried it at a later date. Hooked it up every single possible way you could, but turns out it was a dead unit from the start.

Figured this out after the return/warranty period. It has absolutely no affect on the signal or sound at all. It just bypasses it as if it were off. So I am wondering if i have a $300 paper weight or can it be fixed or if it is worth sending to someone?

 

[sevenfoxes]

I would contact Mooer, and explain to them the situation. They might be pretty helpful.

 

[High Plains Drifter]

Agree about contacting manufacturer. I had a bad mxr full bore metal out of warranty and they fixed it good as new no hassle. All I had to pay was shipping it to them.

 

[Nile]

They ignored me, lol. Anyone ever send a pedal out to someone to get it repaired or looked at or have any suggestions for doing so?

 

[rexbinary]

Go to their web page, open a support ticket, and wait for them to contact you.

http://www.mooeraudio.com/intro/Contact-Us-34.html

 

[Nile]

Go to their web page, open a support ticket, and wait for them to contact you.

http://www.mooeraudio.com/intro/Contact-Us-34.html

That is exactly what I did.