Dayn
Well-Known Member
I don't mean to diminish your disappointment and your right to expect what was advertised, but you were offered a complete refund for the exact reason that it wasn't as specified.Might seem trivial being so upset about a few millimeters on a guitar neck, but I think this shows a lot about how the company operates. If Perry is willing to lie about something this trivial, what else is he lying about?
If it's 19mm and not 17mm as advertised then that's certainly a reason to give you a full refund. But if you refuse the refund, what else could you possibly expect to be done about it? What more could possibly be offered to you?