A-Branger
Well-Known Member
I mean that's what people do? If they don't want to pre-order then they just wait for what remains in the way of instocks and buy it. He was just saying he prefers to buy instock products vs a pre-order system where you're kept waiting.
It's a risk many customers are willing to take, at this point I see too much cool gear go up for sale to have my gear fund held up for X amount of time. I would still order an Ormsby in stock if the specs I saw were available, thanks for the info I'll be keeping my eye out for one of the 7 string Metal X's!
And sending an email and dealing with it is part of the job, even moreso when a deadline isn't missed. I'm not an impatient customer, but as a general rule don't promise what you can't achieve or just don't give yourself a deadline at all. Ignoring the problem is a really shit option for the business, and they wouldn't put themselves in the position if they didn't say "Shipping by X date".
some folks do, some folks thing pre-ordering is the absolute only way. And they way he worded that sentence, it seemed like that. Again, you dont have to put your money and get your funds held. Wait util the very end to get a pre-order, or jsut wait until spare stock is released.
And yeah, I agree with you on the sending an email. Im jsut pointing out a reason on why Abasi might have not done it...?... donno, jsut saying dealing with a bunch of angry emails is not fun. But moreso is opening the door for possible refunds and/or people getting upset. One thing is to not make your customer angry, another is giving them the chance and the opportunity to do so (like encourage them to by remind them about it). The one whos gonna complain, is gonna do it regardless. But there would be alot of more people who normally wont say anything, but reciving an email like that might spark them to complain too.... It is a tricky situation indeed