ScottyB724
Well-Known Member
Yeah, it sucks but at this point pretty much everyone knows to expect shitty service (not that it's acceptable) when pre-ordering metal albums from some of the big name merch companies.
If you want a company to suggest, I'd say: Benchmark Merchandising
I have only dealt with them once when pre-ordering The Contortionist's Intrinsic, but they were fantastic. There was a delay on the shirt production so they actually emailed customers and asked whether to ship the rest of the order or wait to ship it all at once. They also threw in a ton of extra goodies to make up for it, autographed drum stick and poster! lol
If you want a company to suggest, I'd say: Benchmark Merchandising
I have only dealt with them once when pre-ordering The Contortionist's Intrinsic, but they were fantastic. There was a delay on the shirt production so they actually emailed customers and asked whether to ship the rest of the order or wait to ship it all at once. They also threw in a ton of extra goodies to make up for it, autographed drum stick and poster! lol