I just recently returned my Legion 8 guitar (I decided to wait with shipping because of incoming holiday shipping pricing) because of issues with the nut and the neck wasn't properly carved for a premium priced guitar (something i didnt notice until I brought the guitar to my local luthier)
AC have now fully refunded everything, including the international shipping, both the original shipping to me and back to them, that is they paid twice the shipment to have it returned (I live in Europe, so the shipping is not cheap at all). I am very happy with their customer service and hope they will keep that up, but also hoping they will fortify their QC for their next run, and would recommend that they would put extreme effort into their 1-5x runs to establish consumer trust while perfecting their production (quality comes through iteration). But who knows why this QC slip up really happened, we can only guess
Will I buy another larada in the future? Only time will tell, I'm still inexperienced in this guitar world. I gambled on receiving a quality 8str guitar of Schecter-ish quality (but more expensive), which can be seen as crazy since this company is still new and this is only their 1st import production run, really hasn't earned that reputation that Schecter has. I can be very careless at times with such big purchases (maybe just GAS/hype and all that). But alas I guess that I was lucky that they honored my return with a full refund because of the issues and I respect them for that, they get 10/10 for that end! (which can't be said about every company)
I wish them the best and hope they will perfect their QC ASAP
I still dont have a 8str guitar to play with, but I decided to wait with purchasing another one. I bought myself a cheaper 28" chapman 6str baritone instead to explore the lower tuned world, and it's also my first passive pickup guitar. My other guitar is an old MIJ ESP Eclipse with EMG 81/60 with the four black knobs, before the Gibson Les Paul lawsuit happened (loving that guitar to death). So much left for me to explore!
Enough rambling, hope you guys gained something from this and wish you the best
AC have now fully refunded everything, including the international shipping, both the original shipping to me and back to them, that is they paid twice the shipment to have it returned (I live in Europe, so the shipping is not cheap at all). I am very happy with their customer service and hope they will keep that up, but also hoping they will fortify their QC for their next run, and would recommend that they would put extreme effort into their 1-5x runs to establish consumer trust while perfecting their production (quality comes through iteration). But who knows why this QC slip up really happened, we can only guess
Will I buy another larada in the future? Only time will tell, I'm still inexperienced in this guitar world. I gambled on receiving a quality 8str guitar of Schecter-ish quality (but more expensive), which can be seen as crazy since this company is still new and this is only their 1st import production run, really hasn't earned that reputation that Schecter has. I can be very careless at times with such big purchases (maybe just GAS/hype and all that). But alas I guess that I was lucky that they honored my return with a full refund because of the issues and I respect them for that, they get 10/10 for that end! (which can't be said about every company)
I wish them the best and hope they will perfect their QC ASAP
I still dont have a 8str guitar to play with, but I decided to wait with purchasing another one. I bought myself a cheaper 28" chapman 6str baritone instead to explore the lower tuned world, and it's also my first passive pickup guitar. My other guitar is an old MIJ ESP Eclipse with EMG 81/60 with the four black knobs, before the Gibson Les Paul lawsuit happened (loving that guitar to death). So much left for me to explore!
Enough rambling, hope you guys gained something from this and wish you the best
Last edited: